Privacy Policy | Lendware

Privacy Policy

Effective as of 3/15/23.

This “Privacy Policy” describes the privacy practices of Lendware Inc (together with our parent Lendware Inc and our subsidiaries and affiliates collectively, “Lendware”, “we”, “us”, or “our”) in connection with the Lendware.ai website (the “Site”), the Lendware mobile application (the “App”), and any other website or mobile application that we own or control and which posts or links to this Privacy Policy (collectively, the “Services”), and the rights and choices available to individuals with respect to their information.

Personal Information We Collect

Information you provide to us. Personal information you provide to us through the Services or otherwise includes:

  1. Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional license identification (e.g. real estate license or loan officer number), professional title and company name.
  2. Content you choose to upload to the Services, such as text and images along with the metadata associated with the files you upload.
  3. Profile information, such as your username and password that you may set to establish an online account with us.
  4. Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  5. Demographic Information, such as your city, state, country of residence, postal code, and age.
  6. Financial information, such as your financial account numbers or payment card information.
  7. Precise geolocation information, such as when you authorize our mobile application to access your location.
  8. Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
  9. Usage information, such as information about how you use the Services and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Services.
  10. Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

Information we obtain from email, calendar, and social media platforms. As part of the Services, you will have the option to connect your email (e.g. Gmail and Outlook) as well as their corresponding calendar applications to your Account. If you choose to connect your email and calendar to your Account we may collect, store, and analyze information from such platforms and will treat such information in accordance with this Privacy Policy.

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Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Services. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

Please direct any questions or comments about this Policy or privacy practices to compliance@lendware.ai. You may also write to us via postal mail at: Lendware, LLC Attn: 1919 14th Street, Suite 700, Boulder, CO 80302

Information for California Residents

Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at compliance@lendware.ai. You must put the statement “Your California Privacy Rights” in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.